|
|
Your complete
full service website hosting solution for the new millennium Choosing a good host is an important decision for your business and we at Ultratron Internet Services take that responsibility very seriously. When our customers succeed we do. It is that simple. What we can do for your business | About our Network | About our Network Security | Refund Policy | Privacy Policy
Below is a brief summary of what we can do for your business:
We offer our clients connections to the cleanest and most precisely engineered network in the world. We have Tier One connectivity with several diverse connections to the Internet National Access Points (NAPs) including the Chicago AADS NAP, MAE East, MAE West, and PAC Bell NAP. Our backbone runs coast to coast and connects to the major public exchange points. Currently, our network incorporates Gigabit rings and multiple fiber connections up to OC-192 capacity to various Internet backbones (UUNet, Level 3, WilTel). Fiber connectivity to two other adjacent facilities (Focal Telecom, Clear Blue) with access to AT&T, Telseon, OnFiber and more. This technology offers our network resilience during times of network failures. In cooperation with numerous long haul carriers, we maintain a Frame Relay network that covers the United States and over fifty foreign countries. Our network is both carrier independent and non-facilities based, providing customers with excellent network redundancy and optimal pricing. In cooperation with numerous long haul carriers, we maintain separate, but interconnected networks with redundant connections provided by different carriers thereby creating dual redundancy. Facilities based carriers cannot match our network redundancy. Our NOC (Network Operations Center) is staffed and available to meet our immediate customer requirements 24 hours a day / 7 days a week. Our network has numerous NAP connections and peering agreements with other major Tier One providers. We unconditionally guarantee on-net bandwidth. Additionally, we provision additional backbone bandwidth when utilization reaches the 30% mark so that maximum utilization never exceeds 50%. Ultratron's objective is to provide customers with the three fundamental ingredients that define value: the best products, the best customer service and support, and the best price. There are no gimmicks, hidden agendas or marketing hype with Ultratron's service. Ultratron believes that we should be held accountable to our clients and required to earn their business each and every day. If we fail to perform to your expectations, you should have every right to find a different provider without artificial barriers to customer choice.
The greatest benefit of the Internet is that it is an open network. The
most challenging aspect of the Internet is that it is an open network.
As such, the network is accessible by virtually anyone at any time from
any point on the globe. This provides the worlds largest forum for the
uninhibited exchange of information. However, it also presents a challenge
for those organizations that require network security. Since public web
servers are a very high-profile target for illicit cracking activity,
and because we value the privacy and potentially confidential data stored
on our servers, we take security very seriously. Just as new viruses are
developed daily, so are new techniques used to break into computer systems.
For this reason, there is no way to guarantee that any security measures
are foolproof. We do, however, take every reasonable precaution to ensure
that our servers remain secure. Our president, Joe Mitchell, has 14 years
of experience working in the field of computer security and has developed
an impressive arsenal of security precautions which help secure our servers.
A few examples of our safeguards and procedures are listed below:
Ultratron can provide a total security solution for monetary and information sensitive data transfers over the Internet infrastructure using technologies such as Secured Socket Layer (SSL), PGP Encryption, and Secure Shell (SSH). Our engineers are specially trained to keep our webserver machines secure by monitoring security mailing lists and newsgroups, applying security patches to the operating systems and applications in a timely manner, and by utilizing intrusion detection software to detect and prevent unauthorized access to our servers.
During the first 30 days the client is entitled to a money back guarantee that applies in the event the client is dissatisfied with the service for any reason (excluding InterNIC or other external fees which we do not control). This applies to web hosting fees, and does not apply to web promotion, web design, custom programming work, and set up fees hosting, such as for shopping carts, CyberCash, Chat Rooms, Forums, etc. Nor does this apply to cancellation for reasons other than dissatisfaction with Ultratron's service (e.g. Client decided to discontinue web site for personal or business reasons).
Because protecting your privacy is very important to Ultratron Internet Services, we operate our web site under the following guidelines to safeguard your personally identifiable information: Ultratron Internet Services policies and procedures for handling customer information have been created with the understanding that Internet technologies are still evolving and that Internet business methods are continuing to evolve to meet the needs and opportunities of the changing technologies. As a result, Ultratron Internet Services policies and procedures are subject to change. What Personal Information does Ultratron Internet Services collect? Data Security How is customer information used? Modification of customer information. Domain name customers, who have registered a domain name with Ultratron Internet Services, are provided full access to their domain account through a personal username and password used on our website. It is important to note that customer domain name registration information is made publicly available in the registry of domain names. In the event you lose your domain management password, you can send email to support@ultratron.net and we will re-send the password to the email address on the domain registration record. It is important that the email address on record for your domain registration be kept current since this it is more difficult to retrieve a forgotten password if the email address is not valid. Will Ultratron Internet Services ever send me direct mailings? How do I protect my Personal Information in public forums? What about privacy on sites that Ultratron Internet Services links
to? Disclosure of customer information and communications Ultratron Internet Services also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that Ultratron Internet Services stores or transmits for its customers. The circumstances under which Ultratron Internet Services will disclose such electronic customer communications are when:
Ultratron Internet Services will, however, review, delete or block access to communications that may harm Ultratron Internet Services, its customers or third parties. The grounds on which Ultratron Internet Services may take such action include, but are not limited to, actual or potential violations of Ultratron Internet Services policies.
TEL: 877-887-6611 or 937-862-9464 | FAX:
937-862-9464 |
